SHOPPING
Do you ship internationally?
Yes. All SUPER YOU AWARD creations can be shipped worldwide. I aim to pack & send your order, placed on SUPER YOU AWARD website in 1-2 business days. You’ll receive a shipment notification email with a tracking information as soon as your order leaves my studio.
How long will it take to get my package?
Delivery time really depend on the location parcel needs to be delivered to (takes longer for more rural places), yet orders generally arrive in 5 working days within Europe & UK mainland, while worldwide delivery aim is about 8 working days. Your orders are shipped from Europe Union, yet please keep in mind that the recipient is responsible for paying duties and taxes, if they are applicable & chargeable by Customs in the destination country.
PAYMENT
What payment methods are accepted?
You can pay safely by your credit card / debit card.
Is buying online safe?
Absolutely. We do not store your credit / debit card information and all transactions on this site are encrypted.
ORDERS & RETURNS
How can I cancel or change my order?
If you would like to cancel or change your order, please send an email at Renata[at]superYOUaward.com.
How do I track my order?
You can track your order here.
How do I return a product?
If you would like to return a product, please send me an email at Renata[at]superYOUaward.com before sending back anything.
